In the last 12 months Louise’s focus has been on attracting and retaining the ‘employee of the future’, with less than 10% of gas safe registered engineers being under 35, this is vital to achieve. This was accomplished through increasing employee engagement and creating real and visible opportunities for development and progression for everyone within the business. This was in addition to understanding the customer experience requirements and seeking solutions that work for her industry, meaning not necessarily following the ‘uberisation’ experience that has become so popular.
Check out the incredible speaker line-up to see who will be joining Louise.
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