Head of Regional Business, Service Contracts and Field Support Services Olympus KeyMed
spent 10 years in capital sales; both as a territory manager and in leadership
roles, Dan recognises the importance of gaining a deep understanding of the
challenges faced by customers before basing the business strategy around
developing solutions that resolve these. His role, as part of the UKI's
leadership team at Olympus, is focused on continuing to develop a strong
customer centric service organisation that maximised customer equipment uptime
by empowering people to deliver improved outcomes. Only through implementing
project IOS90001 (process mapping), service to cash perspective and
streamlining internal processes was this to become possible.
Check out the incredible speaker line-up to see who will be joining Daniel.
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