Field Service Connect UK 2020

06 - 07 October, 2020

Charles Bennett, Service Manager Northern Europe at ABB
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Charles Bennett

Service Manager Northern Europe

Check out the incredible speaker line-up to see who will be joining Charles.

Download The Latest Agenda

Day 1 - 6th October 2020

Tuesday, October 6th, 2020

1:30 PM CASE STUDY: How can you understand the true needs of your customers and match those with their expected service level?

  •  What does your customer mean by good service?
  •  How to create a symbiotic relationship between you and your customer to support their own digital transformation
  • What are the effective methods to increase customer visibility of service and execute its punctual delivery
  • How to create and deliver a consistent strategy  of future customer experience