Having spent 17 years abroad within Ericsson, Adam has returned to the UK with a renewed drive and focus. His sights are firmly set on ‘first time right’ for Ericsson’s customers and he is paving the way to enable a more connected experience involving various touch points encompassing technology as well as people. From embedding AI and machine learning within proactive toolsets, harnessing data from hardware and the environment for predictive automation to internal training and management. It is clear Adam has a vision in place and he knows how to execute it.
Check out the incredible speaker line-up to see who will be joining Adam.
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