Field Service Europe 2024

28 - 30 October, 2024

Hotel Okura Amsterdam

Past Speakers (2019)

Eric Le Joliff, VP, Strategy - Global Field Services at Schneider Electric

Eric Le Joliff

VP, Strategy - Global Field Services
Schneider Electric

Erik Lapre, Vice President, Services at Schneider Electric

Erik Lapre

Vice President, Services
Schneider Electric

Miguel Ángel Hernanz, Vice President/Head, Global Service Delivery Transformation at Philips

Miguel Ángel Hernanz

Vice President/Head, Global Service Delivery Transformation
Philips

Ralf Bootz, Global Customer Service Market to Order Lead at Philips

Ralf Bootz

Global Customer Service Market to Order Lead
Philips

Henrietta Haavisto, Head of Service Transformation Change Management, Global Maintenance at KONE

Henrietta Haavisto

Head of Service Transformation Change Management, Global Maintenance
KONE

Martin Fischer, Head of Global Service and Customer Care at Carl Zeiss Microscopy

Martin Fischer

Head of Global Service and Customer Care
Carl Zeiss Microscopy

Mark Schiphorst, VP Global Service Excellence at Thermo King

Mark Schiphorst

VP Global Service Excellence
Thermo King

Jean-Pierre Braun, Vice President, Global Field Force at Nokia

Jean-Pierre Braun

Vice President, Global Field Force
Nokia

Sebastian Umbreit, VP Global Technical Services & AWP EMEAR at Terex

Sebastian Umbreit

VP Global Technical Services & AWP EMEAR
Terex

Rajat Kakar, VP Services Business at Fujitsu

Rajat Kakar

VP Services Business
Fujitsu

Frank Heinz, Head of Multibrand Service Sales at Siemens Gamesa

Frank Heinz

Head of Multibrand Service Sales
Siemens Gamesa

Andrea Pisoni, Vice President at OCC Club

Andrea Pisoni

Vice President
OCC Club

Christian Kundert, Service Operations Manager at Caterpillar

Christian Kundert

Service Operations Manager
Caterpillar

Louise Murton, Head of Operations – Aftersales at Baxi

Louise Murton

Head of Operations – Aftersales
Baxi

Venkata Reddy Mukku, Director, Worldwide Service Organisation at Bruker Nano Analytics

Venkata Reddy Mukku

Director, Worldwide Service Organisation
Bruker Nano Analytics

Stef Vanneste, CEO at Astelom Group

Stef Vanneste

CEO
Astelom Group

Christian Nolte, Vice President, Global Service–PCM at WMF Group

Christian Nolte

Vice President, Global Service–PCM
WMF Group

Edward Bownass, Director, Global Field Service at BT

Edward Bownass

Director, Global Field Service
BT

Stefan Guldner, Director Service & Support, Europe, Middle East & Africa at Abbott Molecular

Stefan Guldner

Director Service & Support, Europe, Middle East & Africa
Abbott Molecular

Claire Keelan, Service Director, UK&I at Johnson Controls

Claire Keelan

Service Director, UK&I
Johnson Controls

Zoltan Gal, Global Service Sales Manager Power Protection at ABB

Zoltan Gal

Global Service Sales Manager Power Protection
ABB

Stéphane Dufoix, EMEA Service Director at bioMerieux

Stéphane Dufoix

EMEA Service Director
bioMerieux

Norbert Kamberg, Director, Global Operations - Field Services & Tools at Siemens Power & Gas Services

Norbert Kamberg

Director, Global Operations - Field Services & Tools
Siemens Power & Gas Services

Rokus Harder, Director of Field Support & Education at Philips

Rokus Harder

Director of Field Support & Education
Philips

Ferdinand Juhas, Europe, Middle East & Africa Customer Services at Siemens Healthcare

Ferdinand Juhas

Europe, Middle East & Africa Customer Services
Siemens Healthcare

Jan van Dijk, Regional Sales Leader, Connected Services - Benelux at Honeywell Bulding Solutions

Jan van Dijk

Regional Sales Leader, Connected Services - Benelux
Honeywell Bulding Solutions

Ann Sørensen, Global Competence Manager at Alfa Laval

Ann Sørensen

Global Competence Manager
Alfa Laval

John Klein, Service Operations Director at Grundfos

John Klein

Service Operations Director
Grundfos

Stefan Claes, Managing Director at ZEISS Benelux

Stefan Claes

Managing Director
ZEISS Benelux

Marko Heino, Director, Asset Reliability Optimization at Valmet

Marko Heino

Director, Asset Reliability Optimization
Valmet

Sven De Leeuw, Senior Manager Technical Service Support EMEA at BD

Sven De Leeuw

Senior Manager Technical Service Support EMEA
BD

Anthony Musgrave, Business Unit Manager - Field Service at Olympus Medical

Anthony Musgrave

Business Unit Manager - Field Service
Olympus Medical

Perry Leijten, Senior Manager After Market Service at Pentair Filtration Solutions

Perry Leijten

Senior Manager After Market Service
Pentair Filtration Solutions

Annemarie de Jong, Director, Customer Relations at Sonnen

Annemarie de Jong

Director, Customer Relations
Sonnen

Petro Luft, Strategic Key Account Director EMEA at Fluke Biomedical & Raysafe

Petro Luft

Strategic Key Account Director EMEA
Fluke Biomedical & Raysafe

Dr. Olaf Schulz, Director Global Service & Customer Support at Bruker Nano Analytics

Dr. Olaf Schulz

Director Global Service & Customer Support
Bruker Nano Analytics

Walter Wetzelaer, Senior Sales & Service Director Telecom EMEA at TSS

Walter Wetzelaer

Senior Sales & Service Director Telecom EMEA
TSS

Fabian Rodriguez, Field Systems Manager at Viasat

Fabian Rodriguez

Field Systems Manager
Viasat

Drew Mackie, Contracts Manager at Morrison Construction - Galliford Try

Drew Mackie

Contracts Manager
Morrison Construction - Galliford Try

Paul Joesbury, Commercial Operations Director at HomeServe

Paul Joesbury

Commercial Operations Director
HomeServe

Alec Pinto, Regional Service Manager DACH & High Growth Markets at Leica Biosystems

Alec Pinto

Regional Service Manager DACH & High Growth Markets
Leica Biosystems

Ferry Kalfsvel, Managing Director, Supply Chain Solutions at Centric

Ferry Kalfsvel

Managing Director, Supply Chain Solutions
Centric

Jean-Michel Constant, Director, Sales Operations - EMEA at Terumo BCT Europe

Jean-Michel Constant

Director, Sales Operations - EMEA
Terumo BCT Europe

Annika Roelofs, Training Department Team Leader at Bentec Drilling & Oilfield Systems

Annika Roelofs

Training Department Team Leader
Bentec Drilling & Oilfield Systems

Mark Farrar, Head of Field Service at Allvotec

Mark Farrar

Head of Field Service
Allvotec

Mark van der Wolf, Director Service & Projects at MOBA

Mark van der Wolf

Director Service & Projects
MOBA

Frank Odogu, Head Of Customer Service at Atlas Converting Equipment

Frank Odogu

Head Of Customer Service
Atlas Converting Equipment

Tommy Jess

Director Global Product Support
QIAGEN

Koen Heikens, Transition Manager at Servilux Service

Koen Heikens

Transition Manager
Servilux Service

Patrick Jansen, Manager Field Service Department at VBR Turbine Partners

Patrick Jansen

Manager Field Service Department
VBR Turbine Partners

Ronald Meijaard, Business Management Lead, Global Customer Service and Support (CS&S) at Hitachi Vantara

Ronald Meijaard

Business Management Lead, Global Customer Service and Support (CS&S)
Hitachi Vantara

Salvador Gimeno Marin, Service Field Operations Manager Industrial Door Solutions at ASSA ABLOY

Salvador Gimeno Marin

Service Field Operations Manager Industrial Door Solutions
ASSA ABLOY

Walter Van Genderen, Operations Manager IDS - Operations Manager IDS - Entrance Systems Nederland at ASSA ABLOY

Walter Van Genderen

Operations Manager IDS - Operations Manager IDS - Entrance Systems Nederland
ASSA ABLOY

Alexander Alten – Lorenz, Managing Director at digitalgrid

Alexander Alten – Lorenz

Managing Director
digitalgrid

Robin Butler, Former Interim Director of Enterprise Field (Engineering) Service at BT

Robin Butler

Former Interim Director of Enterprise Field (Engineering) Service
BT

Kerstin Stamm, Former VP of Service Marketing at Diebold Nixdorf & Marketing Advisor at Diebold Nixdorf

Kerstin Stamm

Former VP of Service Marketing at Diebold Nixdorf & Marketing Advisor
Diebold Nixdorf

Christine Hansen, Business Mentor & Sleep Expert to CEOs, Executives, and Successful Entrepreneurs who want to sleep but can't at Sleep Like A Boss

Christine Hansen

Business Mentor & Sleep Expert to CEOs, Executives, and Successful Entrepreneurs who want to sleep but can't
Sleep Like A Boss

Fabrizio Battaglia, Partner at Global Partners Training

Fabrizio Battaglia

Partner
Global Partners Training

Kieran Notter, VP, Global Customer Transformation at ServiceMax

Kieran Notter

VP, Global Customer Transformation
ServiceMax

Sajith Sahadevan, Global Product Marketing Lead at Microsoft

Sajith Sahadevan

Global Product Marketing Lead
Microsoft

John Hunt, Managing Director EMEA at Astea International

John Hunt

Managing Director EMEA
Astea International

Marcin Szymanski, Chief Sales Officer and Operation Manager at XMReality AB

Marcin Szymanski

Chief Sales Officer and Operation Manager
XMReality AB

Piotr Wójcik, Product Manager at Comarch

Piotr Wójcik

Product Manager
Comarch

Sarah Nicastro, Field Service Evangelist at Future of Field Service

Sarah Nicastro

Field Service Evangelist
Future of Field Service

Martin Green, Region VP of Sales, EMEA at Salesforce

Martin Green

Region VP of Sales, EMEA
Salesforce

Julia Möller, Former Director Digital Solutions & Services at Arvos Group

Julia Möller

Former Director Digital Solutions & Services
Arvos Group

Andrea Magaldi, Service Business Development at Marelli Motori

Andrea Magaldi

Service Business Development
Marelli Motori

Vsevolod Gavrilov, Director Market Unit Russia at Volvo Penta

Vsevolod Gavrilov

Director Market Unit Russia
Volvo Penta

Sara Mueller, Portfolio Program Director at Field Service

Sara Mueller

Portfolio Program Director
Field Service

Jan van Veen, Co-Founder & Managing Director at moreMomentum

Jan van Veen

Co-Founder & Managing Director
moreMomentum

Kris Oldland, Editor-in-Chief at Field Service News

Kris Oldland

Editor-in-Chief
Field Service News

Andy Barker, Project Manager at PTC

Andy Barker

Project Manager
PTC

Emma Lampert, Global Head of Customer Success at Localz

Emma Lampert

Global Head of Customer Success
Localz

Michael Gosling, IT Service Platforms Manager at Cubic Transportation Systems

Michael Gosling

IT Service Platforms Manager
Cubic Transportation Systems

Ryan Escober, Senior Product Marketing Manager at Salesforce

Ryan Escober

Senior Product Marketing Manager
Salesforce

Duncan Heal, CEO at Marketii

Duncan Heal

CEO
Marketii

Michael Kuebel, RVP of Sales, EMEA at Salesforce

Michael Kuebel

RVP of Sales, EMEA
Salesforce

Marc Guthrie, COO at Help Lightning

Marc Guthrie

COO
Help Lightning

Anthony Daly

VP Service Delivery, EMEA
Astea International

Bryan Maguire, Executive Strategist at Entercoms

Bryan Maguire

Executive Strategist
Entercoms

Christophe Hiette

Service Productivity Manager
GE Healthcare

Mitesh Prema

Associate Partner
McKinsey & Company

We're always looking ahead to book a roster of inspiring speakers. Contact us today to reserve your spot.

Want to see who spoke previously? View the list here.

Our Sponsors:

Baxter Planning

GMS Development

ServiceMax, a PTC Technology